Address
1 Pune (India)
2 Dubai (United Arab Emirates)
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Our Services
Exemplary services in Business Process Management
Experience the exemplary business process management solutions
Increase Capacity
We handle a variety of tasks and operations that would otherwise be too much for your in-house team. You can do more with limited resources, allowing you to expand your business and reach new customers. With the capacity gained from outsourcing, you can accelerate growth and achieve success faster. You can quickly scale up or scale down operations in response to market demands.
Business Process Outsourcing (BPO)
Many businesses, from small startups to large companies, opt to outsource processes, as new and innovative services are increasingly available in today’s ever-changing, highly competitive business climate.
- Contact Center
- Data Processing
- Customer support
- Inbound
- Outbound sales
- Tech Support
Knowledge Process Outsourcing (KPO)
Knowledge Process Outsourcing (KPO) means information related business task or knowledge-based processes such as research, analysis, consultancy or any other high-level task are outsourced
- Research services
- Customer analysis
- Portfolio analysis
- Claims processing
- Credit underwriting
Human Resource Outsourcing (HRO)
HRO, or human resource outsourcing, is an arrangement in which a third-party administers HR on behalf of another business, allowing it to focus more attention on growth-related objectives.
- Recruitment
- Training and development
- Contract staffing
- Payroll processing
- Accounting
- Book keeping
Advancement in Technology
Outsourcing helps businesses benefit from the latest technologies and advancements in their respective industries. This allows companies to stay competitive and remain ahead of the curve. By outsourcing certain operations, businesses can access the most advanced technology and implement it into their processes. This will help them deliver more efficient services and improve customer satisfaction.
North Caliber Advantages
Outsourcing has become the most prevalent option that businesses are opting to compete in the global market. Since the pandemic, when everyone goes online, the sudden need of delivering excellent customer service is mandatory.
North Caliber is known for providing high-quality outsourcing services at a reasonable price. It has become one of the most popular outsourcing company due to the presence of skilled workforces.
1. Skilled Workforce
We are known to hire skilled people who have expertise in the outsourcing field. They are qualified to handle criticalities while offering services like back-office support, customer support, data processing.
2. Cost-Effectiveness
We are known for delivering cost-effective solutions without compromising the quality. The number of talents and their domain expertise, degree of education, and proficiency in spoken English make us compatible.
3. Level of Expertise
North Caliber have a track record for solving criticalities and providing subpar outsourcing solutions while completing projects at the stipulated time.
4. Scalability
We are known for agility and scalability in terms of continuous delivery of quality outsourcing services to you.
5. Turnaround Time
We are known to have a skilled workforce and the latest technologies & infrastructure that make us provide lesser turnaround time.
6. Latest Technology
North Caliber offer you phone connectivity, IVR system, CRM software, predictive dialer, UPS, high-speed internet, strong data privacy, and so on.
Outsourcing Benefits
Outsourcing is the practice of contracting with another company to take care of business operations such as data entry, software development, customer service, and accounting. It involves transferring certain tasks from an internal team to a third-party provider or vendor. This allows the company to focus on central functions or projects that are critical for success.
Cost Effectiveness
Outsourcing helps your business save money by cutting back on overhead costs. You don’t have to hire and train full-time employees or pay benefits, taxes, and other related expenses. The cost of outsourcing is mostly project-based, so you can choose the services that fit your financial estimate. Plus, outsourcing companies often offer more affordable rates than full-time employees.
Quality Imporvement
It also helps improve the quality of services provided by your business. Outsourcing providers have the necessary experience and resources to handle complex tasks, which helps businesses deliver better quality services. Moreover, outsourcing companies are up-to-date with the latest technologies and industry trends, so they can provide more advanced solutions that save time and money for your business.
Higher Flexibility
This is one of the great benefits of outsourcing. Companies can choose the services they need and pay only for those services. This will surely help businesses achieve their goals without compromising on quality or resources. Flexibility is also one of the most important advantages of outsourcing. With this, businesses can quickly adjust to changes in the market or customer demands.