1 Pune (India) 

2 Dubai (United Arab Emirates) 

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Business Process Management

Scale your business with North Caliber

Grow your business and build in-demand teams with our tailored outsourcing solutions

Powering Growth

North Caliber is the leading outsourcer for companies. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. Bring us your disruptive business, and we will bring you the people, the framework, the mindset, and track record to power your growth.

Reliable BPM Partner

We work as a true extension of your team. We believe in rolling up our sleeves, diving in and working together to deliver the top-quality, tailored solutions our clients need to grow and thrive. It helps in making our clients businesses profitable and to improve top line.

Top Talent

We offer smart tailored outsourcing and HR solutions. Through our tailored approach, exceptional support, and flexible solutions, we make finding and retaining top talents easier and simpler. Our team gives multi-lingual customer support.

Experienced Management

We have a rich outsourcing experience across various industries. Our management team has been providing outsourcing solutions to local and global clients for decades. We are helping our clients streamline their operations, save valuable time, and cut costs.

Business Process Management 

Results focused Solutions

Our unique approach to Business Process Management works in synergy with your marketing efforts. By engaging with visitors in real-time with genuinely helpful advice, we increase conversion rate by up to 20%. Our strategy has been refined over the last 10+ management years working with start-ups, enterprises and everything in between.

Strategy backed, insight led

Every project begins with a detailed strategy enabling us to identify and resolve key friction points in your conversion funnel. Working with purpose ensures we deliver the best return for every budget.

Continuous optimisation

Testing, tweaking, learning. We take ownership over the chat channel, using data and insights to deliver consistently impressive results every month.

Omnichannel support

Our omnichannel support enables us to take our client conversation to the next level through email, chat, phone call or social media.

Management Experience

North Caliber is a new business entrant managed by experienced management team. Our management team has diversified experience in range of industries from Telecom, Finance and Retail. Our leadership team exhibits a combination of strong personal humility and professional will. We are ambitious to solve our customer problems and help their businesses to make it successful.  

Abdul Jibraan - Founder and CEO

Abdul has vast experience in contact center and retail industry. He has successfully run businesses in Dubai, Philippines and India. Abdul has a proven track record of improving the operational processes; managing right from initiation, planning, implementation, monitoring and closing thereby accomplishing organizational goals & objectives.

Ameya Damle - Consultant

An accomplished professional with diverse roles, excelling in business operations, development, and process excellence. Proven track record in improving operational processes, achieving key performance indicators, and meeting service delivery targets. Recognized for spearheading profit center establishment and driving organizational goals with effective performance management.